Job Title: Skills Development and Employability Support Manager

Department: Program / HARP 2022

Location: Epirus

Salary: L7; S1-S7

Period: 01.09.2022 – 31.12.2022 ​

1. Background/ASB Summary:

ASB Germany

The “Arbeiter-Samariter-Bund Deutschland (ASB)” is a German aid and welfare organization with more than 300 branches at national, regional, district and municipal level all over Germany. More than 1.2 million members provide a broad social basis for our organization and more than 20,000 employees as well as over 17,000 volunteers form part of the ASB ensuring a high level of quality in areas such as rescue services, civil protection, and social services. Since its foundation in 1888, the ASB has acted as a politically and denominationally independent association ensuring a high level of continuity and reliability.

ASB Foreign Aid

ASB Foreign Aid Department provides both direct emergency relief to people hit by man-made or natural disasters and longer-term rehabilitation measures designed to promote recovery and to rapidly help restore the livelihood of refugees, internally displaced persons, and other vulnerable people. ASB currently has a portfolio of more than 50 relief, rehabilitation, development and DRR projects in countries like Niger, Nicaragua, Serbia, Bosnia and Herzegovina, Indonesia, Nepal, Haiti, Georgia, Ukraine, Iraq, and Greece.

ASB Greece

ASB started its activities in Greece in March 2016, focusing on the provision of Humanitarian Aid to refugees/migrants. In 2017 ASB Greece built the technical facilities and shelters for the Diavata camp. Since 2018, ASB Greece has provided support at five accommodation sites in the Epirus Region (Katsikas, Filippiada, Konitsa (closed in 2018), Doliana (closed in 2021) and Ag. Eleni). In 2019, ASB with the funding of the Directorate - General for Migration and Home Affairs of the European Union (DG HOME) and in coordination with IOM implemented the "Improving the Greek Reception System Through Site Management Support and Targeted Interventions in Long - Term Accommodation Sites" project. The project focused on Site Management Support (SMS) services and includes Protection and Non-Formal Education. In 2020/21 ASB with the funding of DG HOME and in coordination with IOM implemented the Program “Supporting the Greek Authorities in Managing the National Reception System for Asylum Seekers and Vulnerable Migrants (SMS)”. The project “Supporting the Greek Authorities in Managing the National Reception System for Asylum Seekers and Vulnerable Migrants (SMS)” came to an end on the 31st December 2021. As of January 2022, ASB with the funding of DG HOME and in coordination with IOM is implementing the Program “Harmonizing Protection Practices in Greece (HARP)”. Maintenance, security and cleaning services have been taken over by the Greek state while ASB in cooperation with IOM is making efforts to cover current gaps in service provision and will continue to do so until full handover of all services is completed. In addition to this, as of October 1st 2021, ASB with the support of UNICEF and in cooperation with DRC is implementing the program All Children in Education. The ASB country office is based in Thessaloniki, while the Epirus regional office is in Ioannina.

2. Job Overview/Summary:

Refugees and asylum seekers in particular face specific problems, such as vulnerability resulting from traumas suffered, lack of documentation regarding personal qualifications, period of inactivity prior to and during the asylum procedure, cultural and language barriers, risks and challenges in accessing the education system and the labour market.

Employment plays a central role in the integration process, finding a job is fundamental to participate to the host country’s economic and social life and to tackle the social and cultural challenges that refrain refugees and asylum seekers from accessing decent accommodation standards, living conditions and economic inclusion.

Lack of local language skills and the pressing need for sustainability independent of the humanitarian response is a pressing concern in the light of the change in the Greek context from one of emergency support to one that focuses on durable solutions.

Main aim is to focus on Skills Development and Employability Support activities adopting an all-encompassing approach targeted to orient and support the participants through providing key knowledge and tools to effectively approach the labour market in Greece with focus on all its relevant aspects and the necessary personal developmental skills.

The the Skills Development and Employability Support Manager will lead the co-design and adaptive delivery of the program strategy to support the improvement of beneficiaries‘ skills and knowledge in order to adequately integrate to the local society and local job market.

The Skills Development and Employability Support Manager will lead the monitoring, evaluation, the design and the actual implementation of ASB’s Skills Development and Employability Support activities in 3 open accommodation facilities in Epirus, Greece (Katasikas, Filipiada and Agia Eleni).

The Skills Development and Employability Support Manager will plan and oversee the implementation of all activities, will provide technical guidance and supervision to ASB’s Employability Support Officers and Skill Development Assistants and will engage with relevant stakeholders.

The Skills Development and Employability Support Manager capacity building initiatives and trainings related to counselling and employability support with a focus on adults afging from 18 to 59. Finally, the Skills Development and Employability Support Manager is expected to give input on the MEAL strategy and structures of ASB Greece, especially related to complaint mechanisms and accountability.

General Tasks and Responsibilities:

• Lead in the daily management of all Skills Development and Employability Support activities in the open accommodation facilities as per national and international standards and best practices, ensuring technical rigor and the consistent application of ASB’s approaches, methods and tools.
• Supporting the set-up of Skills Development and Employability Support activities, including recruitment of relevant staff, establishment of databases and start-up activities
• Providing strategic and technical support country operations on Skills Development and Employability Support activities, including capacity building (provision of training material, assistance in organizing workshops and trainings targeting beneficiaries, ASB and partners’ staff)
• Mapping available language learning and vocational training opportunities, liaising with municipalities’ lifelong learning centers, museums, and other non-formal and formal education structures and assisting beneficiaries in all the necessary processes to access them, including the issuance of administrative documents;
• Conduct needs assessments to inform program design as well as identify risks and vulnerabilities, including those related to gender, age and diversity Ensuring that all activities are of high quality, address beneficiaries’ interests and needs, and promote inclusion and cultural diversity
• Ensure that all activities are of high quality, address beneficiaries’ interests and needs, and promote inclusion and cultural diversity
• Represent ASB publicly at the field-level on Skills Development and Employability Support related issues, including in coordination fora, with other agencies and local authorities, and for providing the direct link in communications between ASB's Skills Development and Employability Support activities in Greece and the organization’s Thessaloniki-based Programme Coordinator.
• Coordinate the main streaming of Skills Development and Employability Support related issues with ASB departments.
• Visiting ASB Greece sites on regular basis, measuring quality programming and evaluating impact, cost-effectiveness and relevance of the activities, providing mission reports including recommendations for improvements and action plan to be followed up by the ASB Country Office
• Contribute to the strategic direction of ASB’s NFE programming in Greece through active and ongoing participation in and contribution to strategic planning meetings and development of strategic documents.
• Develop project objectives in collaboration with the Programme Coordinator
• Ensure the timely and quality delivery of all related organizational and project reports and staff contributions to organizational monitoring and evaluation requirements to ensure project quality, relevance and accountability to ASB's beneficiary populations.
• Collaborate with Meal department and Programme Coordinator to ensure records and documentation are properly managed and compliant with ASB requirements and best practices.
• Contribute to continual improvements in ASB programming and ways of working, through identification and communication of challenges, gaps, recommendations for improvements and lessons learned.
• Support the Programme Coordinator in the development of budgetary forecasting and budget follow ups for the Skills Development and Employability Support in ASB supported sites in Northern Greece
• Prepare and support in the drafting of highly quality progress and donor report
• Work with the Senior Management Team to contribute to new project development.

Other

• Any other task as required by the Senior Management Team
• During his/her work, uphold all relevant ASB standards, codes of conduct, and humanitarian principles
• Acts in a way that is sensitive to gender, protection, the environment, and other important cross-cutting concerns
• Fully comply with the ASB HR procedures.

This job description is not an exhaustive list of the skills, effort, duties, and responsibilities associated with the position. All staff of ASB is expected to be flexible and contribute constructively towards achieving the goals of ASB in Greece.

3. Reports to:

- Programme Coordinator

4. Staff Management:

a. Directly: Employability Support Officers and Skill Development Assistants

b. Indirectly: None

5. Collaborations:

• ASB field teams
• Other field actors and authorities

6. Requirements:

• Greek National, or legally allowed to work in Greece.
• Completed Bachelor’s degree in Business Administration or Social Sciences or any other education in relation to project management, career development and job counselling
• Master’s degree will be considered as an asset
• Minimum two (3) years of professional work experience as manager and/or at least one (1) year of experience working with NGOs and/or with minority groups or within the civil society sector, preferably working with vulnerable groups.
• Experience in community engagement, ability to identify beneficiaries’ needs.
• Cross-cultural awareness and flexibility.
• Excellent interpersonal, communication, listening and observation skills
• Ability to create a trustworthy, supportive, respective, and interactive communication pathways
• Well organized and efficient, with ability to organize and prioritize workload, using initiative when appropriate.
• Good report writing skills.

Other

• Strong communication skills
• Ability to deal with strict deadlines and to handle pressure
• Strong sense of personal integrity
• Excellent organizational and planning skills
• Excellent interpersonal and teamwork skills, ability to improvise flexibility, cultural and environmental sensitivity
• Fluency in both Greek and English is required
• Proficient with MS Outlook, Excel, and Word business software.
• Patience, a ‘can-do’ mentality
• Ability to work independently and efficiently
• Clear understanding of how to manage sensitive and confidential information
• Openness to accept ASB’s Greece working values, such as:

1. Open, Honest and Professional Relationships

2. On time, Open and clear horizontally and vertically communication

3. Transparency

4. Integrity

5. Teamwork

6. Productive attitude to excellence

7. Recognition and rewarding

8. Pride for the Humanitarian Orientation

9. Willingness for the extra mile

10. Collaboration for professional evolution, training, and learning

7. Benefits

• Standard twenty-four days of paid leave per year (plus seniority legal additions);
• Extra private life and accident insurance.
• Relocation accommodation bonus, 7 days if applicable to the position

8. Base of Position

Epirus, Greece

9. Length of contract

3 months’ probation period with possibility of extension

10. How to apply

All interested parties are requested to submit their CV and Cover Letter in English to the following address: [email protected] clearly stating “Skills Development and Employability Support Manager” and in the subject field.

The deadline for application submission is August 23rd at 23:59 hrs.

Applications submitted after this date will not be considered.

Due to urgency of the position, ASB has the right to recruit a candidate who matches the required profile before the above deadline

By applying to this Job Advertisement, the applicant concedes that ASB Greece will manage any data provided by her/ him until the end of this process and only.

If the applicant wishes for the data to be kept for a period of 6 months, in order to be included in other similar recruitment process, should be clearly stated in the application email by copying the exact following:

“I concede and allow ASB Greece to keep the documents/ files and data included in them, for a period of 6 months, starting from the date of dispatch, and in order to be used only for the purpose of further recruitment that I might be suitable. I have the right to recall this consent at any point, by sending a written application in the form of email to [email protected] ”.