Does empowering people to claim their rights sound challenging to you? Do you think you can make a difference in the lives of the most marginalized people?

ActionAid Hellas(AAH) is searching for aChild Sponsorship Correspondence Officerto join a global movement of committed individuals, working to further human rights and defeat poverty.

We are an independent, international organization that has been working since 1972 with over 15 million people in 45 countries for a world free from poverty and injustice.

Requirements:

We are currently recruiting a dynamic professional with at least one (1) year of working experience in Customer Service roles. We are looking for candidates with excellent communication (Greek and English) and interpersonal skills, along with attention to detail and a customer-oriented personality.

The Child Sponsorship Correspondence Officer will:

  • Handle all mail correspondence between ActionAid’s child sponsors and their sponsored children in order to be delivered on time and according to ActionAid’s high quality and child safeguarding standards
  • Effectively communicate with associated stakeholders (sponsors, AA Federation staff, external direct mail provider) to ensure successful implementation of each year’s standard Child Sponsors’ postal communication plan
  • Execute all necessary actions in the CRM system as needed
  • Follow up and update the yearly Supporter Correspondence plan

Benefits:

We offeran attractive remuneration package, along with a friendly work environment. We provide personal development opportunities, as well as opportunities to have a real impact on our societies. We embrace creativity and diversity. We operate as an equal opportunities’ employer, welcoming all applications regardless of gender, sexual orientation, nationality, religion or beliefs, etc.

Applications deadline: 24th of January 2021.

Applications not accompanied by a motivation letter will be excluded from the selection process.

Please note that only shortlisted candidates will be contacted within two (2) weeks of the closing date. Should you not hear from us during this time, do not be disappointed. Keep on following us on facebook and twitter to find a job opening that matches your profile. All applications will be treated as strictly confidential and according to the General Data Protection Regulation (GDPR).