Russian Customer Support - Travel Agent

As a Russian Customer Support – Travel Agent, you'll ensure that the organization is meeting the customer's requirements. You are the Customer support who will take the lead in providing the best possible customer service experience while keeping the company's business needs in perspective. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.

On a typical day, you’ll

  • Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc. 
  • Provide accurate, valid, and complete information by using the right tools, methods, and processes. 
  • Ensure a high level of partner service and a positive partner experience 

Requirements

In order to be the Russian customer support - travel agent, that we are looking for:

Language Skills:

  • Fluent in Russian and English

Work experience:

  • 6 months of customer service experience
  • High school diploma or equivalent

Soft Skills:

  • Ability to adapt and excel in a fast-paced work environment
  • Handy with MS Windows and other computer applications
  • The passion and drive to make a difference
  • EU Passport
  • Relocation to Athens

Benefits

  • Competitive remuneration salary (1050 - 1300e) and performance-based incentives  
  • Excellent working premises in Athens city center
  • Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day
  • Complimentary private health insurance
  • Indefinite contract
  • Full time job
  • Free-spirited, theme-based employee events
  • Career-growth and lots of learning opportunities for aspiring minds

Find all the available jobs here.

Only CVs in English will be reviewed.