ManpowerGroup, on behalf of its client, a well-known company and service provider in hospitality, is in search of aReservations Executive, to join the company’s team in Athens.

Responsibilities:

The role reports directly to the Senior Reservations Manager and the job holder will be handling reservations requests from clients, managing bookings, assisting to meet monthly revenue targets, providing excellent customer service, and preparing tailor-made solutions, designed for the conditions of its clients.

More specifically she/he will:

  • Handle all incoming reservations requests
  • Reply to all reservation related incoming calls
  • Update and manage property PMS
  • Update and manage availability and rates in Channel manager
  • Prepare list for hotel credit card authorizations
  • E-Billing
  • Yield management and implementation of offers in all channels
  • Record weekly hotel statistics
  • Cooperate seamlessly with company’s contracting and sales department

Requirements:

  • Minimum 3 years of experience in Hotel’s Reservations Department/Multi property reservations or travel agencies
  • Bachelor in Tourism and Hospitality
  • Fluent both in Greek and English (oral and written)
  • Additional foreign languages will be appreciated
  • Advanced working knowledge of Windows, MS Office
  • Excellent knowledge of PMS, Channel Manager & IDS/OTA’s Extranet systems
  • Positive personality, adaptability, and team spirit
  • Strong communication and organizational skills
  • Budget and numbers-oriented
  • Self-motivated and enthusiastic

Benefits:

  • Competitive salary
  • Mobile phone
  • Indefinite duration contract
  • Great opportunities for further development within a tourism & hospitality industry

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ManpowerGroupGreecewas founded in 1998. Our innovative workforce solutions and services are offered through the network of 3 offices in Athens, Thessaloniki and Cyprus. We source, assess, develop and manage talent across a wide range of skills and industries. Certified by the international quality standard ISO 9001:2015 in the fields of sourcing, recruiting and temporary staffing solutions. Visit and learn more about ManpowerGroup Greece:www.manpowergroup.gr